SUBMITTING/UPLOADING YOUR ARTWORK FILES

for web orders please only submit artwork after your order has been placed and you have your web order number to reference

Uploading artwork DOES NOT mean an order has been placed. Please continue to place your order through the website or with an All Star Product Specialist if you have not already done so.

FOR MOST ITEMS vector artwork is preferred. We can accept the following vector artwork filetypes: Adobe Illustrator (.ai files), CorelDraw (.cdr files, Version X6 or older), and Encapsulated Postscript (vector-based .eps files). Any text included in your vector artwork should be converted to curves/outlines.

FOR ITEMS THAT INCLUDE A PHOTO please submit photos/artwork at 300 dpi.

We can accept raster artwork, provided it is good quality and high resolution relative to the intended print size. Raster artwork filetypes include Adobe Photoshop (.psd), .tif, .jpg, or .png files. We recommend a minimum image resolution of 300 DPI (Dots Per Inch) at the intended print size. If your raster artwork has layers (e.g. Photoshop files), do not flatten them. Any text included in your raster artwork should be rasterized.

Document files such as .doc or .ppt files ARE NOT appropriate for submitting artwork. A .pdf file will require review to determine whether the artwork is suitable for use.

If there are any problems with your artwork, or if your artwork requires billable preparation time from our Graphic Artist, we will notify you and obtain your approval before proceeding. 

We will also send you a proof which you must approve and return before we will proceed with your order. Please note production lead times begin once final proof has been approved.